At TNV Product Certification, your privacy is of paramount importance to us. We are committed to maintaining the confidentiality, integrity, and security of all personal and organizational information that you share with us while engaging in our certification services.This Privacy Policy outlines how we collect, use, store, and protect the data of clients, stakeholders, employees, and any individuals or organizations that interact with TNV Product Certification. This policy complies with applicable data protection laws and aligns with the principles established in ISO/IEC 17065:2012 – Conformity Assessment – Requirements for Bodies Certifying Products, Processes, and Services.
- Information Collection and Purpose
1.1 Information We Collect
We may collect and process the following types of personal and organizational data:
- Full name, job title, and contact information (email, phone number, mailing address)
- Organization name, structure, registration documents, and identification details
- Product details, specifications, and related technical documentation
- Certification application forms, assessment reports, audit records, and feedback
- Billing and payment information (if applicable)
- Communication history including emails, calls, messages, and inquiry logs
1.2 Purpose of Data Collection
The information collected by TNV Product Certification is used to facilitate and execute product certification assessments and decision-making processes. It enables us to fulfill various legal, regulatory, and contractual obligations while ensuring that accurate internal records are maintained in accordance with applicable accreditation and compliance standards. Additionally, the data supports our efforts to enhance client support, operational efficiency, and overall service quality. It also plays a vital role in driving the continuous improvement of our certification procedures and maintaining the integrity of our operations.
- Lawful Basis for Processing and Consent
2.1 Legal Grounds
We process data under the following lawful bases:
- Contractual Necessity: To deliver the certification services you request
- Legal Obligations: To comply with laws, regulations, and accreditation criteria
- Legitimate Interests: To enhance service quality, audit processes, and communication
- Consent: Where required by law, explicit consent will be obtained for certain uses
2.2 Implied Consent
By submitting an application, communicating with us, or engaging with our services, you consent to the collection and processing of your information as outlined in this policy.
- Accreditation Status and Standards
TNV Product Certification is currently undergoing the formal accreditation process as per ISO/IEC 17065:2012. Our certification operations are conducted in alignment with this standard, and we are committed to transparency and continuous compliance. The accreditation status will be made publicly available once granted by the appropriate authority.
- Data Security and Confidentiality
4.1 Security Measures
We employ comprehensive technical, administrative, and physical security measures to protect data from:Unauthorized access or disclosureData breaches or malicious activity,Alteration, loss, or destruction
4.2 Restricted Access
Access to personal and organizational data is limited to authorized personnel whose job roles require such access for certification processing or decision-making.
4.3 Confidentiality Assurance
All employees, auditors, and contractors involved in handling data are bound by strict confidentiality agreements. Data shared with third parties for technical assessments is also protected under similar confidentiality obligations.
- Data Retention and Secure Disposal
5.1 Retention Period
Data is retained only for the period necessary to:Complete certification activities Meet legal or accreditation retention requirements Ensure traceability and transparency of certification decisions Retention durations are governed by applicable laws, industry norms, and internal policies.
5.2 Disposal Protocol
Once the retention period ends or upon valid request, we ensure secure deletion or anonymization of personal data using certified disposal protocols.
- Sharing of Information
6.1 Third-Party Sharing
We may share data with: Accreditation bodies (if required during assessments) Regulatory authorities (when legally mandated) External technical experts (for specialized evaluations) Such sharing is strictly limited to information necessary for certification functions.
6.2 Protection by Third Parties
All third parties receiving data are obligated to comply with data protection standards and sign confidentiality agreements to protect the information.
- Your Rights
You have the following rights concerning your personal data:
Right of Access – Request to view or receive a copy of your personal data
- Right of Rectification – Request corrections to inaccurate or outdated data
- Right to Erasure – Request deletion of data under valid circumstances
- Right to Restrict Processing – Limit the processing of your data
- Right to Withdraw Consent – Revoke consent where processing is based on it
To exercise these rights, you may contact our Data Protection Officer using the information provided in the contact section below. All requests will be addressed in a timely and lawful manner.
- Website Usage and Cookies
When you use our website, we may collect limited technical information such as: IP address and browser type Device identifiers Cookie preferences and activity logs This information helps us analyze web traffic, enhance user experience, and maintain website security. You can manage cookies through your browser settings. For more details, refer to our Cookie Policy.
- Updates to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in legal, operational, or technological requirements. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy regularly.
- Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
TNV Product Certification
Address: TNV House, Sector K, Aliganj, Lucknow, Uttar Pradesh 226024, India
Email: info@tnvpro.com
Phone: +91 9820434389
Website: www.tnvpro.com
By interacting with TNV Product Certification, you acknowledge that you have read and understood this Privacy Policy and agree to the terms herein.